Technical Services Group

We are Central Pennsylvania’s largest Apple Certified consulting and support firm.

Our technicians provide a variety of business services from fully managed outsourced IT services, to expert consulting on specific IT problems. We hold a variety of industry-recognized certifications from computer and network security, to workstation and server support.

Some of our Business Support Expertise is as follows:

Training, Documentation, and Standard Operating Procedures (SOP) Creation
• Training needs assessment
• Employee Training
• Network Diagram/Continuity Creation & Documentation
• Customized Policy creation, tailored for your specific organization

Software Upgrades, Installation, & support
• Server and workstation configuration, upgrades, installation, and troubleshooting
• Apple Mail, Calendar, Contacts, and Messages support
• iPad and iPhone configuration/support
• Virtual Machine (VM) Installation & Configuration

Hardware Upgrades, Installation & Support
• Physical Hardware Assessment
• Server, Laptop, and workstation support
• Hard Drive, and memory (RAM) upgrades, replacement, and troubleshooting

• Secure Ethernet, and Wi-Fi local area networks (LAN) installation and configuration
• Apple Airport routers and switches
• Remote Site Connections/Virtual Private Networking (VPN) setup and configuration

Mobile Solutions
• Mobile Device Management (MDM)
• Bring Your Own Device (BYOD)
• iPad and iPhone configuration & support

Storage Solutions
Global Point Consulting offers a variety of secure Personal, Small Business, and Enterprise Storage Solutions to keep your most valuable information readily available to you – and only you.

• Offsite File Storage
• Apple iCloud Drive setup & configuration
• RAID Array installation

Backup Solutions
Global Point Consulting offers many on-site, redundant, and secure backup solutions to keep your data readily available in the event of a system failure.

• Apple Time Machine configuration, support, and file recovery
• RAID Array Installation

Windows to Mac conversions
• Transfer data from Microsoft Windows computer to Mac

Information Security
• Hard Drive Encryption
• Standalone and Network file permissions
• SSL Certificate Installation & Configuration

Secure Data Destruction (On or Off site)
• Hard Drive & Memory Destruction
• Secure Shredding/pulverizing/Incinerating

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